We've Decoded the Science of Excellence.

At SD Customer Services, we bring over 13 years of expertise in optimizing operations, enhancing customer service, and driving business success. Our commitment is to provide seamless and scalable support solutions tailored to meet the unique needs of businesses across diverse industries. 

Employees Worldwide
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Retention Rate
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Female Workforce
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Customer Support Executive
1

We’re a powerhouse with the brightest minds.

Founded with a vision to be a trusted partner in delivering exceptional customer experiences, we’ve built our reputation by helping companies streamline their operations, boost customer satisfaction, and increase efficiency. Whether you need comprehensive customer service management or reliable back-office support, our dedicated team is here to ensure your business thrives in today’s competitive market. 

Collaboration is our deepest commitment.

At SD Customer Services, our goal is simple: to empower businesses to focus on growth while we take care of their support needs. Let us handle the backend so you can focus on what matters most — your customers and your business.

We build teams that last.

Pick a team, work with them for years—that’s how you cultivate the kind of camaraderie that propels you forward together. On average, our clients have partnered with the same team for 3.5 years and counting.

Why Choose Us?

Tailored solutions for every stage of the customer journey. We drive revenue growth, provide expert support and monitoring, and handle back-office operations with a personal touch. Experience seamless, people-powered service.

Expertise Across Industries

With more than a decade of experience, we understand the intricacies of customer service and operational excellence. We cater to businesses of all sizes, from startups to established enterprises.

Customized Solutions

We don’t believe in a one-size-fits-all approach. Our services are tailored to your specific needs, ensuring that your customers get the best experience and your operations run smoothly.

24/7 Availability

In the fast-paced world of business, timing is everything. Our team is available round-the-clock to manage your customer interactions and back-office processes, ensuring nothing falls through the cracks

Multichannel Support

From phone and email to social media and live chat, we offer a complete range of customer support services across all channels, helping you stay connected with your customers no matter where they are.

Our leadership

Orinola Gbadebo-Smith

Chief Executive

Yuri Pereira

Marketing & Growth

Kirill Pesterev

Finance & Corp Dev

Emily Slota

Service Delivery

Kirill Pesterev

Finance & Corp Dev

Emily Slota

Service Delivery

Yuri Pereira

Marketing & Growth

Orinola Gbadebo-Smith

Chief Executive

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